These Terms of Use apply to all visitors, users, and customers who access and browse our website, use website functions, and complete product purchases. This document aims to standardize website usage rules, clarify user rights and usage specifications, and provide a safe, orderly, and standardized online service environment. By accessing, browsing, and using this website, you confirm that you fully understand and accept all the terms stated below. All website services are provided based on the acceptance and compliance of these Terms of Use.
1. Website Service Description
Our website is an online shopping platform dedicated to providing high-quality bento boxes and daily dining accessories for individual users. We provide users with product display, online consultation, order placement, transaction payment, logistics distribution and standardized after-sales service. We strive to maintain the stability, accessibility and normal operation of website functions, and continuously optimize page experience, product content and service processes to meet users’ daily shopping needs.
We reserve the right to adjust, update, optimize or suspend part of the website functions according to service operation and upgrade needs, so as to ensure the long-term stable operation of the platform and better user service experience.
2. User Conduct Rules
All users accessing this website shall use the platform in a legal, standardized and civilized manner. Users agree not to use this website for any improper, illegal or unauthorized behaviors, including but not limited to malicious interference with website operation, intrusion into website system data, improper use of platform information, repeated abnormal orders, malicious returns and other behaviors that damage platform operation order.
Users shall be solely responsible for the authenticity, legality and validity of all information submitted during browsing, registration and order placement. Any losses caused by false information, wrong information or improper user operation shall be borne by the user personally.
3. Account and User Information Management
When users register a personal account on our website, they shall ensure the accuracy and completeness of the registered information and bear the responsibility for maintaining the security of the account password and login status. All order behaviors and information operations under the user’s personal account shall be deemed to be personally operated by the user.
Users shall not transfer, lend or share their accounts in an improper manner. If users find abnormal account login or unauthorized operation, they shall contact us through the official channel in a timely manner. We will actively assist users in verifying and handling abnormal account problems to protect user information and property security.
4. Intellectual Property Rights
All content displayed on this website, including product pictures, text descriptions, page design, brand logos, graphic elements and all platform-related content, belongs to our official intellectual property scope. All content is protected by relevant intellectual property specifications. Without official written authorization, no individual or institution may copy, reproduce, modify, spread, commercialize or use the above content in any unauthorized way.
Users are allowed to browse, view and purchase products through the website content for personal daily use only. Any commercial reprint, secondary processing and commercial dissemination of website content are strictly prohibited.
5. Shopping Service Rules
All product transactions on this website are implemented in accordance with our unified purchase terms, shipping policy, refund policy and customer service policy. All product prices on the website are uniformly settled in USD. We provide global free shipping services for all orders, and fully undertake all tariffs and customs-related fees incurred during transportation, so that users can enjoy zero-extra-cost shopping experience.
All paid orders will be shipped within 1 to 3 days, with a standard delivery period of 6 to 12 days. We support a 60-day return window for eligible products, and all valid refund applications will be processed within 5 to 10 working days. All shopping services will be implemented in strict accordance with the published official policies.
6. Third-Party Links and Services
This website may contain third-party platform links and service entries for the convenience of users. All third-party links are only for user reference and convenience. We do not control the content, service quality and privacy rules of third-party platforms, and are not responsible for any risks, losses or problems caused by users’ access to third-party links and services.
Users need to independently judge and bear the corresponding risks when browsing and using third-party platform services.
7. Service Limitation and Disclaimer
We guarantee that the website operates normally under conventional network and equipment conditions. We do not assume any responsibility for service unavailability or access failure caused by objective factors such as user equipment failure, network abnormality, network maintenance, platform system upgrade and irresistible external factors.
We are not responsible for indirect losses, accidental losses and invisible losses caused by user operation errors, improper use of website services and non-compliance with platform usage rules. All services provided by the website are limited to personal daily use end-user services.
8. Policy Update and Revision
We reserve the right to adjust and revise these Terms of Use according to service optimization, platform upgrade and operation requirements. The updated clauses will be displayed on the official website page and take effect immediately after publication. Users’ continued browsing and use of website services will be regarded as recognition and acceptance of the latest updated terms.
9. Contact Us
If you have any questions, suggestions or doubts about website usage rules, service functions and related terms, please contact us through the Contact Us page on the official website. Our team will provide timely and professional reply and service support.